Normal Shipping Policy

We offer a variety of delivery and pickup methods for you to choose from. Simply select from one of the options below when you place your order.

- Orders are processed and shipped from our main store located on the campus of Western Illinois University during normal business hours Monday - Friday.

- Orders received on weekends or holidays will be processed on the next business day. 

  - Shipping costs Cannot be charged to a student account.

UPS

• 3-5 Business Days (Ground)
  • Current charge $19.95

• 2nd Day Air
  • Current charge $24.95

• Next Day Air
  • Current charge  $31.95
• Ground, 2nd Day Air & Next Day Air:  Orders processed and fulfilled after 10:00 am CST will be shipped the next business day.  

•   If you place an order after 10:00 am CST Monday - Thursday it will not ship until the next business day.  If your order is placed Friday after 10:00 am CST it will not be shipped until the following Monday or next business day.

•         Due to the increased rates charged by UPS, we are no longer shipping UPS to Macomb addresses. Please choose "In Store Pickup" or call us with questions.

• UPS will NOT be able to deliver to a P.O. Box address.

• Overseas shipping will incur additional handling charges of varying amounts depending on what country the order is being shipped to.

Pickup policy at Macomb Campus 

• Bookstore is located in the University Union on the ground floor.
  
• 8 a.m. – 5:00 p.m. Monday - Friday.  
• FREE

Pickup at Quad Cities Campus

• Orders may be picked up at the Quad Cities Riverfront Complex Building C, 1st floor Students Services desk.
• FREE
• Items will available for pickup 5-7 working days from order placement.
• Please call (309) 762-9481 before picking up your order to check availability.