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Normal Shipping Policy
We offer a variety of delivery and pickup methods for you to choose from. Simply select from one of the options below when you place your order.
- Orders are processed and shipped from our main store located on the campus of Western Illinois University during normal business hours Monday - Friday.
- Orders received on weekends or holidays will be processed on the next business day.
- 3-5 Business Days (Ground)
- Minimum charge $8.95
- 2nd Day Air
- Minimum charge $10.95
- Next Day Air
- Minimum charge $17.95
- Ground, 2nd Day Air & Next Day Air: Orders processed and fulfilled after 10:00 am CST will be shipped the next business day.
- If you place an order after 10:00 am CST Monday - Thursday it will not ship until the next business day. If your order is placed Friday after 10:00 am CST it will not be shipped until the following Monday or next business day.
- UPS will NOT be able to deliver to a P.O. Box address.
- Overseas shipping will incur additional handling charges of varying amounts depending on what country the order is being shipped to.
Pickup policy at Macomb Campus
- Bookstore is located in the University Union on the ground floor.
- 8 a.m. – 5:00 p.m. Monday - Friday.
Pickup at Quad Cities Campus
- Orders may be picked up at the Quad Cities Riverfront Complex Building C, 1st floor Students Services desk.
- Items will available for pickup 5-7 working days from order placement.
- Please call (309) 762-9481 before picking up your order to check availability.