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Textbook/Merchandise Refund/Return Policy 

 

TEXTBOOKS:

  

Beginning of Fall, Spring Semesters and Summer Sessions

 

FALL & SPRING:  Textbooks purchased/rented at the Bookstore may be returned for a full refund on or before the tenth day of classes.  Thereafter:  up to 1 business day from date of purchase.

 

SUMMER SESSION:  Textbooks purchased/rented at the Bookstore may be returned for a full refund on or before the fourth day of classes.  Thereafter:  up to 1 business day from date of purchase.

 

FALL 2019 Textbook Refund dates:

   

 

Fall 2019 Textbooks purchased/rented at the Bookstore may be returned for a full refund beginning:

Wednesday, August 21, 2019 and end Friday, August 30, 2019.

 

 

REFUND/RETURN RESTRICTIONS

- Receipt or online packing list is required for all refunds.

- Books must be returned in original sales condition:

This means that shrink wrapped texts must still be shrink wrapped and new books 

must be pristine.

- Stand-alone / bundled access codes:

No refunds/exchanges of stand-alone/bundled access codes, if opened or

scratched off (code accessed).

- Credit Card transactions will only be credited back towards the card used for

original transaction.

 

 

Summer Term textbook & textbook rental refund period.

- Beginning of semester: up to 4 days after term start date.

Thereafter: up to 1 business day from date purchased.

 

Pre-Session/short Session class textbook & textbooks rentals.

No refunds past 1 stay of class

 


Textbook buyback/rental return periods are at the end of each semester, see store for details.

 

 

DROPPED COURSE

  Textbooks purchased/rented at the Bookstore may be returned for a full refund on or before the tenth day of classes.  Refunds are not prorated for the dropping of individual courses.  Only a total university withdrawal for the semester may be eligible for a prorated refund.

 

  

REFUND/RETURN RESTRICTIONS

- Receipt or online packing list is required for all refunds.

- Books must be returned in original sales condition:

This means that shrink wrapped texts must still be shrink wrapped and new books 

must be pristine.

- Stand-alone / bundled access codes:

No refunds/exchanges of stand-alone/bundled access codes, if opened or

scratched off (code accessed).

- Credit Card transactions will only be credited back towards the card used for

original transaction.

 

 

FOR TOTAL UNIVERSITY WITHDRAWAL

 

FALL and SPRING SEMESTERS

 

A student who has registered and then officially and totally withdraws from Western Illinois University

in accordance with established University procedures on or before the fourth class day of the semester

shall receive a full refund for all textbooks purchased at the bookstore.

 

A student who officially and totally withdraws after the tenth class day of the semester shall be entitled to textbook refund as follows:

 If date of withdrawal is:

The remainder of week 2 -- 80 %

Week 3 --  80%

Week 4 --  70%

 

SUMMER SESSION

 

A student who has registered and then officially and totally withdraws from Western Illinois University

in accordance with established University procedures on or before the fourth class day of the semester

shall receive a full refund for all textbooks purchased at the bookstore.

 

PRE-SESSION/SHORT SESSION

 

No refunds past the first day of classes. Thereafter: up to 1 business day from date of purchase.

 

 

MERCHANDISE

  

REFUND / RETURN RESTRICTIONS:

 

     -     Receipt or online packing list is required for all refunds

     -     Merchandise must be returned in original sales condition:

                        Clothing must be in re-salable condition.

                                  (No stains   -   No make-up   -   No animal hair)

     -     Credit Card transactions will only credited back toward the card used for original

                  transaction.

     -     Items must be returned within 90 days of purchase.

 

 

 

 

 

 

 

 

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